Terms of service

# TERMS OF SERVICE – ACTIVUS CLUB

Last Updated: May 2026

## 1. INTRODUCTION

Welcome to Activus Club (“we”, “our”, “us”). By accessing our website, purchasing products, or using any of our services, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use our website or services.

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## 2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

By using this website, you confirm that:
- You are at least 18 years old or have permission from a parent/guardian.
- All information provided by you is accurate and up to date.
- You will not use our products or website for any illegal or unauthorised purpose.

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## 3. PRODUCTS & AVAILABILITY

All products are subject to availability.

We make every effort to display product colours and images accurately, however colours may appear slightly different depending on your device or screen settings.

We reserve the right to:
- Limit quantities of any product
- Discontinue products at any time
- Change product pricing without notice

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## 4. PRICING & PAYMENTS

All prices are listed in GBP (£).

Payment must be made in full before orders are processed and dispatched.

We reserve the right to cancel any order if:
- Fraudulent activity is suspected
- Payment cannot be verified
- Incorrect pricing or stock errors occur

If your order is cancelled, you will receive a full refund.

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## 5. SHIPPING & DELIVERY

We aim to dispatch orders within the estimated timeframe shown on our website. However, delivery times are not guaranteed.

Activus Club is not responsible for:
- Courier delays
- Lost or stolen parcels marked as delivered
- Incorrect shipping information provided by the customer

It is the customer’s responsibility to ensure shipping details are entered correctly at checkout.

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## 6. RETURNS & EXCHANGES

Items must be returned:
- Unworn
- Unwashed
- In original condition with tags attached

Returns must be requested within 14 days of receiving your order.

We reserve the right to refuse returns that do not meet our policy requirements.

For hygiene reasons, certain items may be non-returnable.

Original shipping costs are non-refundable unless the item is faulty.

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## 7. FAULTY ITEMS

If you receive a faulty or incorrect item, please contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the issue

If approved, we will offer a replacement, exchange, or refund where appropriate.

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## 8. INTELLECTUAL PROPERTY

All content on this website, including:
- Logos
- Branding
- Product images
- Graphics
- Text
- Designs

are the property of Activus Club and may not be copied, reproduced, or used without written permission.

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## 9. PROMOTIONS & DISCOUNT CODES

Discount codes:
- Cannot be combined unless stated otherwise
- Must be used before expiry dates
- Have no cash value

We reserve the right to cancel promotions or refuse discount code usage at our discretion.

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## 10. LIMITATION OF LIABILITY

Activus Club shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product purchased.

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## 11. PRIVACY

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information for order processing, customer service, and marketing where consent has been given.

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## 12. CHANGES TO TERMS

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Continued use of our website following changes constitutes acceptance of those changes.

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## 13. CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact us:

Email: Activusclub1@gmail.com
Instagram: @activusclub
Website: Activusclub.com